Comprehensive patient support

Specialized support around the clock to help with every step of the screening journey:

Personalized outreach to facilitate screening completion:

  • Welcome call
  • Mail, email, and/or text reminders

Insurance support:

  • Verification of benefits, as requested
  • Patient-assisted insurance appeals

Financial support programs:

  • Flexible payment plans
  • Financial assistance program, based on eligibility

24/7 Customer Care Center at

  • Specialists who speak English, Spanish, and translation services for >200 languages
  • Always ready to help answer any questions