PATIENT NAVIGATION PROGRAM

Patient support from Exact Sciences simplifies the CRC screening journey

From Cologuard® kit order to results–best-in-class support every step of the way

Start with these 3 easy steps to set your patients up for success:

1Emphasize urgency
Reinforce that early detection saves lives1*
2Set a return goal
Ask patients to return their Cologuard kit within 2 weeks
3Simplify the process
Walk patients through how to use the kit; share the How To Use Video as a helpful resource

Once that’s complete, the Cologuard® patient navigation program steps in and provides:

Welcome

Welcome
outreach

Calls, emails, or text messages outline next steps and provide status updates

Calendar Reminder

Screening
reminders

Ongoing reminders to return the kit on time

Customer Care Spanish

Bilingual
specialists &
translation services

Specialists who speak English and Spanish, and translation support in 200+ languages

Insurance Support

Insurance
assistance

Help with understanding and navigating coverage

Phone

Follow-up
support

Resources and guidance following a positive Cologuard result

Screening Interval

3-year repeat
screening
reminders

Patients are prompted when it’s time to screen again

Patients can get best-in-class support online and over the phone

For assistance:

Digital outreach provided by our best-in-class patient navigation program is proven to increase adherence to the Cologuard test2

Wendy L. Wright, FNP, with a quote on improving patient care using Exact Sciences and Cologuard.

Provider has been compensated for sharing her expertise and consulting for Exact Sciences.

Cologuard stool DNA test kit on a blue background.

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CRC=colorectal cancer.